The Client Who'd Rather Text than Talk

The Client Who’d Rather Text than Talk

Underdog dvd To hear one Atlanta designer tell it, high tech can mean big hassles. That's her conclusion since her 20-something client begin texting instructions and questions about the $1.5 million house she's designing for him in the city. Tale of the Tribe release "He texts me 6 a.m. or 8 p.m

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Stop Singing the

Stop Singing the “Big Box Store Blues”

Don't get bummed by the boxes. If there is one thing that design professionals love to hate, it's the home improvement center. Whenever and where ever I speak,  I hear designers, floor covering specialists, decorators, retailers and others bellyache about big box stores. No question that box

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Clients: Too Many Can Mean Trouble

Clients: Too Many Can Mean Trouble

You're better off with a few eagles than lots of turkeys. When it comes to clients, quality beats quantity. Having too many clients can cause more financial problems than having too few. You're better off spending more time serving your best clients, than scrambling to serve a bunch of smaller o

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A Costly Contract Dispute: Can You Help?

Do you - or someone you know - know contracts? I ask because I've been contacted by the spouse of a designer who's been unable to collect  the thousands of dollars owed to her under a cost-plus arrangement with a high end client. Simply put, the client refuses to pay. Here's the rub: there were

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Align with Your Clients: Offer a

Align with Your Clients: Offer a “Taste Test”

Betcha I tasted more varieties of peanut butter in 20 minutes last week than you have in a month. I was one of 100 participants in a peanut butter taste test sponsored by a Boulder, CO.-based organic food company. But munching on creamy and crunchy samples was the easy part. I had to rate each 

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Connect with Higher Caliber Clients

Connect with Higher Caliber Clients

Can your clients afford to pay what you need to earn to achieve your financial goals? Or, are you looking for love in all the wrong places? Maybe it's time  to find and work with  better customers. You know, the ones who value your services and are  willing to pay any price for them. Try th

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“Find & Work with Better Clients” Tele-Seminar: Jan. 17

Happy New Year! One thing's certain about 2007: You won't achieve superior results with inferior clients You won't prosper serving customers who are more trouble than they're worth. Customers who don't appreciate you. And who beat you up on price. But you will earn top dollar from top clients if

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